{"id":79,"date":"2021-04-07T14:17:19","date_gmt":"2021-04-07T14:17:19","guid":{"rendered":"https:\/\/iepvaguacari.edu.co\/?page_id=79"},"modified":"2026-06-10T09:08:59","modified_gmt":"2026-06-10T14:08:59","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/iepvaguacari.edu.co\/?page_id=79","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"79\" class=\"elementor elementor-79\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1a2c74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1a2c74\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bd0b715\" data-id=\"bd0b715\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55f2189 elementor-widget elementor-widget-text-editor\" data-id=\"55f2189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tenga en cuenta esta informaci\u00f3n en el momento de realizar su solicitud:<br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dee752 elementor-widget elementor-widget-heading\" data-id=\"7dee752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Petici\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52d63f0 elementor-widget elementor-widget-text-editor\" data-id=\"52d63f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Es aquel derecho que tiene toda persona para solicitar o reclamar ante las autoridades competentes por razones de inter\u00e9s general o inter\u00e9s particular para elevar solicitudes respetuosas de informaci\u00f3n y\/o consulta y para obtener pronta resoluci\u00f3n de las mismas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7043bb1 elementor-widget elementor-widget-heading\" data-id=\"7043bb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Queja<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a82a8d elementor-widget elementor-widget-text-editor\" data-id=\"4a82a8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Insatisfacci\u00f3n con la conducta o la acci\u00f3n de los servidores p\u00fablicos o de los particulares que llevan a cabo una funci\u00f3n estatal y que requiere una respuesta<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4b1e79 elementor-widget elementor-widget-heading\" data-id=\"f4b1e79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reclamo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f7623 elementor-widget elementor-widget-text-editor\" data-id=\"a4f7623\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Insatisfacci\u00f3n referida a la prestaci\u00f3n de un servicio o la deficiente atenci\u00f3n de una autoridad p\u00fablica, es decir, es una declaraci\u00f3n formal por el incumplimiento de un derecho que ha sido perjudicado o amenazado, ocasionado por la deficiente prestaci\u00f3n o suspensi\u00f3n injustificada del servicio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78bdb25 elementor-widget elementor-widget-heading\" data-id=\"78bdb25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sugerencia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e08a327 elementor-widget elementor-widget-text-editor\" data-id=\"e08a327\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Recomendaci\u00f3n entregada por el ciudadano, que tiene por objeto mejorar el servicio que se presta en cada una de las dependencias.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8cbdbf elementor-widget elementor-widget-wp-widget-wpforms-widget\" data-id=\"a8cbdbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-wpforms-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-320\"><form id=\"wpforms-form-320\" class=\"wpforms-validate wpforms-form\" data-formid=\"320\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F79\" data-token=\"e1bd985a7b703fd853e16680d75ecaca\" data-token-time=\"1782494234\"><div class=\"wpforms-head-container\"><div class=\"wpforms-title\">Registro de PQRS<\/div><\/div><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-320-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Nombre <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-320-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-320-field_0\" class=\"wpforms-field-sublabel after\">Nombre<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-320-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-320-field_0-last\" class=\"wpforms-field-sublabel after\">Apellidos<\/label><\/div><\/div><\/div><div id=\"wpforms-320-field_3-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-320-field_3\">Tel\u00e9fono <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"number\" id=\"wpforms-320-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" step=\"any\" required><\/div><div id=\"wpforms-320-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-320-field_1\">Correo electr\u00f3nico <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-320-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-320-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-320-field_2\">Describa su inquietud <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-320-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"320\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/pages\/79\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-320\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tenga en cuenta esta informaci\u00f3n en el momento de realizar su solicitud: Petici\u00f3n Es aquel derecho que tiene toda persona para solicitar o reclamar ante las autoridades competentes por razones de inter\u00e9s general o inter\u00e9s particular para elevar solicitudes respetuosas de informaci\u00f3n y\/o consulta y para obtener pronta resoluci\u00f3n de las mismas. Queja Insatisfacci\u00f3n con [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/pages\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=79"}],"version-history":[{"count":7,"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/pages\/79\/revisions"}],"predecessor-version":[{"id":323,"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=\/wp\/v2\/pages\/79\/revisions\/323"}],"wp:attachment":[{"href":"https:\/\/iepvaguacari.edu.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}